We specialize in pure essential oils, handcrafted perfumes, aromatherapy blends, wellness supplements, and natural handicrafts. Our legacy in perfumery and natural oils spans over 80 years, serving customers in more than 30 countries.

Delivery: All orders are carefully packed and shipped with trusted courier partners. A tracking link will be shared once the product is dispatched.

Cancellation & Refund:

Once the product is dispatched, no cancellation or refund is possible due to the nature of our products (essential oils and perfumes).

Cancellations are allowed only before the item is shipped.

Refunds will be processed after deducting standard shipping charges.

Coupon codes or free shipping offers availed will not be considered during refund calculation.

For hygiene and product integrity reasons, we do not accept returns or exchanges once an item has been delivered, except in cases of damage or incorrect shipment.

If you receive a damaged, leaking, or incorrect product, please email info@ezenz.store within 48 hours of delivery along with a clear photo of the item and packaging. We will offer a replacement or refund as per our policy.

Some oils may not be suitable for children or pets. Always consult a healthcare professional or veterinarian before using them and avoid direct skin application or inhalation by infants or animals.

Orders are processed within 1–2 business days and typically delivered within 5–7 business days across India. Delivery time may vary depending on the destination.

Currently, we ship across India only, but international delivery options will be available soon. For special requests, please contact info@ezenz.store.